Your Privacy

Privacy Policy

This policy explains what information Pawzis may collect, why we use it, how it may be shared, and the choices available when you use Pawzis.com.

Last updated: August 17, 2026

Privacy at a Glance

Orders & AccountsWe use information you provide to process purchases, manage accounts, provide support, and fulfill orders.
PaymentsPayment transactions are handled through the payment methods shown at checkout, including enabled payment providers such as PayPal.
Cookies & AnalyticsTechnical data and cookies may support site functions, security, analytics, advertising, and measurement where enabled.
Your ChoicesYou can contact Pawzis about eligible access, correction, deletion, or other privacy requests that apply under law.

1. Scope of This Policy

This Privacy Policy applies when you visit Pawzis.com, browse or purchase products, create or use an account, contact customer support, submit a form, or otherwise interact with the Pawzis online store. It does not replace the privacy policies of independent third-party services you choose to use.

2. Information We May Collect

Depending on how you use Pawzis, we may collect or receive the following categories of information:

Contact & account informationName, email address, phone number, account details, and login-related information.
Order & delivery informationBilling and delivery details, products ordered, order status, transaction references, and fulfillment information.
Support communicationsMessages, form submissions, order questions, return or refund requests, and information you provide to resolve an issue.
Technical & usage dataIP address, browser or device information, pages viewed, referring pages, cookie identifiers, and website interaction data.

3. How We Use Information

We use information as reasonably necessary to operate and improve Pawzis, including to:

  • Process, confirm, fulfill, track, and support orders
  • Provide customer accounts and account-related functions
  • Respond to product, order, shipping, return, refund, or support questions
  • Send transactional communications about purchases and service
  • Maintain website security, prevent abuse, troubleshoot errors, and protect transactions
  • Measure site performance and understand how Pawzis is used
  • Support advertising, product listings, and marketing measurement where those services are enabled
  • Send promotional communications where permitted and provide an unsubscribe method
  • Maintain business, accounting, fraud-prevention, and legal records where reasonably required

4. Payments

Available payment methods are shown during checkout. Pawzis currently uses enabled payment services that include PayPal and eligible debit or credit card payment options provided through the checkout system.

Complete payment-card credentials are handled by the applicable payment provider when payment is processed through that provider. Pawzis may receive transaction details needed to confirm payment, manage an order, process a refund, prevent fraud, and maintain business records.

5. Service Providers & Data Sharing

Pawzis may provide information to service providers when reasonably necessary for them to perform services for the store. These categories can include:

  • Store and website services used to operate Pawzis.com and WooCommerce functions
  • Payment providers used to authorize and process transactions
  • Fulfillment, supplier, and shipping services used to prepare and deliver orders
  • Customer-support and form services used to receive and respond to messages
  • Google services used for site measurement, advertising, product listings, or commerce integrations where enabled
  • Security, hosting, caching, and technical services used to keep the website operational and protected

We may also disclose information when reasonably necessary to comply with applicable law or lawful requests, protect Pawzis or others, investigate fraud or security incidents, enforce our terms, or support a business reorganization or transfer where legally permitted.

6. Google, Analytics & Advertising Technologies

Pawzis currently uses Google-related services on the website, including services that can support analytics, advertising measurement, product listings, and store integrations.

Depending on the service configuration and your available consent or privacy controls, these services may receive technical or usage information such as device or browser data, IP address, page interactions, cookie identifiers, or transaction-related measurement data. Google and other independent providers process information under their own terms and privacy practices.

7. Cookies & Similar Technologies

Cookies and similar technologies may be used for purposes such as:

  • Keeping the shopping cart and store functions working
  • Remembering preferences and session information
  • Security, fraud prevention, and troubleshooting
  • Analytics and website performance measurement
  • Advertising and campaign measurement where enabled

Where consent controls are made available, you can use those controls to manage non-essential technologies. Browser settings may also allow you to block or delete cookies, although disabling essential cookies can affect store functionality.

8. Marketing Communications

If you receive promotional email from Pawzis, you can use the unsubscribe option included in the message where available. Transactional or service communications that are necessary for an order, account, support request, security matter, or legal requirement may still be sent when applicable.

9. Data Retention

Pawzis retains information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, fraud prevention, accounting, tax or recordkeeping requirements, dispute handling, security, and other legitimate operational or legal needs. Retention periods can vary depending on the type of information and the reason it is kept.

10. Your Privacy Choices & Rights

Depending on where you live and which privacy laws apply to Pawzis and your information, you may have rights relating to personal information, such as requesting access, correction, deletion, a copy of certain data, or information about how it is used or disclosed.

Where applicable law provides a right to opt out of certain sale, sharing, targeted advertising, or similar processing, an eligible request can be submitted to Pawzis using the contact details below. We may need to verify your identity before completing certain requests.

Pawzis will not intentionally discriminate against a customer for exercising a privacy right that applies under law.

11. Data Security

Pawzis uses reasonable administrative and technical measures intended to protect personal information and store operations. However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure.

12. Children’s Privacy

Pawzis is a general-audience pet-supplies store and is not directed to children under 13. We do not knowingly seek to collect personal information online from children under 13. If you believe a child under 13 has provided personal information to Pawzis, contact us so we can review and address the request as appropriate.

13. International Processing

Although Pawzis currently sells and ships only to United States delivery addresses, website and service providers may process information in different countries depending on where their systems, personnel, or infrastructure are located. Those providers are responsible for their own processing under applicable agreements and law.

14. Changes to This Policy

Pawzis may update this Privacy Policy when store operations, technology, service providers, or applicable requirements change. The current version will be published on this page with the latest update date.

Privacy Support

Questions or Privacy Requests?

Contact Pawzis if you have a question about this Privacy Policy or want to submit a privacy request that may apply to your information.

Email
support@pawzis.com

Phone
+212 6 81 28 62 54

Support hours
Monday–Friday, 9 AM–6 PM ET

Business contact address
94 LOT. LES ROSE
BOUZNIKA, 13100, MA

Address note: This is a business contact address only. It is not a retail store, return location, or customer drop-off point.

Related information: Terms of Service · Contact Pawzis · Return & Refund Policy

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