Contact Pawzis
Need help with a product, order, shipment, return, or refund? Our customer support team is available by email and phone.
Before You Contact Us
For order assistance, please have your order number and the email address used at checkout ready.
For damaged, defective, or incorrect items, include a brief description of the issue and photos when helpful.
You can also review our Shipping Policy, Return & Refund Policy, and FAQs.
Business Contact Address
94 LOT. LES ROSE
BOUZNIKA, 13100, MA
This is a business contact address only. It is not a retail store, return location, or customer drop-off point.
Returns are accepted by mail only after contacting support@pawzis.com for return instructions. Do not send returns to the business contact address unless Pawzis specifically instructs you to do so.
Shipping & Service Area
Pawzis currently sells and ships only to United States delivery addresses. Standard U.S. shipping is free. Order processing normally takes 1–3 business days, followed by approximately 5–14 business days in transit.
